![]() Hi Babybluzn, Thank you for your comments. Overall a terrible experience and would not recommend. Called back just now and spoke to Cody who said "we're just dealing with lots of check ins right now." He also took care of my request in about 1 minute. The first front desk person put me on hold so long the phone system hung up on me. I decided to book elsewhere in town and called back to the staff onsite. I wish the people the night before had told me that and stopped not wasted my time. I was told that there was a 2 night minimum so I couldn't cancel. It in fact had not been in and they still showed me arriving on Friday. I never received the confirmation email so I called the hotel and chose a different option so I could speak to a person on-site and ensure my reservation was corrected. After 30 more minutes the manager told me I was all set and that I would receive a confirmation email of the change. Then she cold transferred me to someone (aka she didn't give that person any info on what was going on or have them pull up my account). ![]() After waiting 35 minutes on hold the first person said that they couldn't help me, but her manager could. I called the phone number listed for the hotel and was unknowingly transferred to a call center, I asked to modify my reservation to not stay on Friday, and keep my Saturday reservation. I didn't get a chance to stay here and cancelled my reservation. Visit the guided tour webpage to schedule a guide for a commerical tour.Terrible customer service and very frustrated. Hart Visitor Center or the kiosk station at Pierce Stocking Scenic Drive.Ĭhecks can be made out to NPS and MUST include a tax id number. Passes for motorcoach busses (26+ Person Capacity) is $100.00. Adults in personal vehicles with an organized youth group visiting for the sole purpose of recreation are not exempt from the entrance fee.Ĭommercial bus tours are subject to a separate fee schedule based upon the seating capacity of the bus. (See section 10.1.1) However, the park requires a waiver application to account for the free entry of adult chaperones and to manage park resources. Have a 4th-grader in the family? Check out this pass.Īn Academic Fee Waiver is required for organized groups visiting the Lakeshore for education.Organized, educational groups of children who are less than 16 years of age may enter the park free of charge and do not need a fee waiver. PLEASE NOTE - FAILURE TO OBTAIN A PARK PASS MAY RESULT IN A FINE. Manitou Island Transit (Interagency America the Beautiful Interagency Annual Pass and Manitou Island Backcountry passes also sold here) Indigo Bluffs RV Park and Resort (7-day pass sales only) The Homestead Resort (7-day pass sales only) National Lakeshore 7-day and annual passes can also be purchased at these area businesses. Day Campground Office Off-season Self-Pay Fee Canister When fee canisters are unavailable, visitors are expected to purchase a pass at another location.ĭ.H. Availability may change due to weather and staffing capacity. These canisters are available mid-May to mid-Oct. Seasonal Self-Pay Fee Canisters are available at the following locations. Platte River Point - operates year-round, credit card only Day Campground Office - May to OctoberĪutomated Pay Stations are available to purchase 7-day passes are available in the following places: Pierce Stocking Scenic Drive Entrance Station - Memorial Day Weekend to Labor Dayĭune Climb Entrance Station - Memorial Day Weekend to Labor Dayĭ. Platte River Campground Office - March to November Hart Visitor Center, Empire, MI - Year-round You can purchase your park pass at any of the following fee collection locations:
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